How Can Different Groups in the Museum Agree on Impact?

Museums—and their departments and workers—are increasingly concerned about impact beyond the institution. But can museums have impact externally when they may not agree on just what it means—or how to get there—internally?

two rows of trees lining a luxurious driveway ending at a gate, with a hilly landscape in the background
Is alignment around impact just a luxurious fantasy? (Photo by le Sixième Rêve on Unsplash)