14 September 2020

I, Jargoneer

Museum workers are done with buzzwords. So how do we move from words to real impact?

31 August 2020

The Museum Field's Twin Obsessions with Scarcity and Growth

Museums are addicted to institutional growth but precarity for their people.

24 August 2020

What Museums Mean by Transparency

"Transparency" joins the performative hit parade in museum organizational culture.

27 July 2020

Normal, Disrupted

What normal are all of us in museums—leaders, workers—trying to get back to? Is there a better "no-normal" out there?

06 May 2020

The Museum at the End of the World: "I Didn't Mean It Literally" Edition

What should museums do in the apocalypse? Stop talking about leadership, realism, and the new normal, to start.

17 February 2020

How Museums Can Really Have Engaged Employees

Surveys on museum employee engagement are now commonplace. But real engagement comes from accountability, and that starts with respect for all staff.

28 July 2019

Museums and the Paradox of Learning

Museums, teach your people well … Learning must be a key supporting mindset of a cultural sector workplace.

20 April 2018

We Made a Book!

Two of us self-styled change agents wrote a book about how to deal with change, and then how to deal yourself in.

30 October 2017

Can the Museum Workplace Be More Human?

Two intense, long, emotional days at the personal-authenticity-and-development end of the organizational culture spectrum.

25 September 2017

Can Museums Listen to Responsiveness?

Museums are paying more attention to their workplace practices. Can "responsiveness" succeed where "employee engagement" hasn't?

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