"Who's Defensive? You're Defensive!" Accountability in Museum Work
When all around is collapsing, internal mistrust can easily turn into defensiveness.
What Museum Human Means by "Hierarchy"
What if just reforming leadership and the hierarchy isn't enough?
Everything Counts when Moving Teams Beyond Burnout: a Chat with Jen Holmes
Leading better teams is a constant process—and the most rewarding workplace practice.
Shrug Culture: Innovation, Help, and Sharing in Museums
All too often, one worker's innovation is another worker's meh.
How to Make Museum Work Flexible, not Fauxible
Flexible work is not just schedules and policies. It's roles, skills, mindsets, and more. Otherwise it's fake flexibility: fauxibility.
Museums Trust the Process but Not the People
Museum workers are told to think in systems but put people first. So which is it?
Agile for What?
The museum sector has been talking for years about the need for agility. But just what are we trying to be agile for?